Transform your patients’ complaints into growth!
Turn unhappy patients into loyal ones
No credit card required.
Are customers complaining about your services?
Handling customer complaints can be a time-consuming, tiresome process with lots of paperwork and follow-up.
With Melior, you can create fast, simple, branded, and gamified patient satisfaction surveys in minutes. We’ll help you increase survey response rate, track and analyze complaints, and review how your team is managing those complaints from a single dashboard.
Designed by doctors for doctors
Create patient and customer surveys for your branches in minutes! No technical experience required.
Gain insights to drive better decisions
Make sure your patients are heard and happy with a bundle of customer satisfaction survey tools. From CSAT and NPS, uncover your patients’ biggest problems and needs.
Use these insights to make informed decisions, overcome problems quickly and efficiently, build loyalty, and increase satisfaction.
New level of customer expression
Patients often struggle to respond to surveys, whether due to weak vision, ailing limbs, or being unable to write.
With Melior, patients can express themselves in voice recordings that your team can listen to and analyze later.
Turn numbers into actionable data
With Melior’s advanced analytics, you can generate insights to make informed decisions, overcome problems quickly and efficiently, build loyalty, and increase satisfaction.
Tun your patients’ complaints into growth!
Turn unhappy patients into loyal ones
No credit card required.
Are customers complaining about your services?
Handling customer complaints can be a time-consuming, tiresome process with lots of paperwork and follow-up.
With Melior, you can create fast, simple, branded, and gamified patient satisfaction surveys in minutes. We’ll help you increase survey response rate, track and analyze complaints, and review how your team is managing those complaints from a single dashboard.
Designed by doctors for doctors
Create patient and customer surveys for your branches in minutes! No technical experience required.
Gain insights to drive better decisions
Make sure your patients are heard and happy with a bundle of customer satisfaction survey tools. From CSAT and NPS, uncover your patients’ biggest problems and needs.
Use these insights to make informed decisions, overcome problems quickly and efficiently, build loyalty, and increase satisfaction.
New level of customer expression
Patients often struggle to respond to surveys, whether due to weak vision, ailing limbs, or being unable to write.
With Melior, patients can express themselves in voice recordings that your team can listen to and analyze later.
Turn numbers into actionable data
With Melior’s advanced analytics, you can generate insights to make informed decisions, overcome problems quickly and efficiently, build loyalty, and increase satisfaction.
Avoid survey fatigue with gamified surveys
Not sure which questions to add to your survey?
Use Melior’s researched medical survey questions library to create your surveys in seconds. No typing required!
Provide patients with a unique, gamified experience that prompts them to respond in seconds without suffering survey fatigue.
Avoid survey fatigue with gamified surveys
Not sure which questions to add to your survey?
Use Melior’s researched medical survey questions library to create your surveys in seconds. No typing required!
Provide patients with a unique, gamified experience that prompts them to respond in seconds without suffering survey fatigue.
Get patient complaint notifications in real-time
Generate, manage, and review patient feedback reports in real-time. Get instant, on-the-spot complaint notifications to resolve issues quickly and increase customer delight, satisfaction, and retention.
Get faster responses with tablets and kiosks
With tablets and electronic kiosks, you can get reviews faster even amid internet disruptions. Once connected, all the data gathered from your tablet and kiosk is added to a centralized location, which you can access from the admin.
Benefit from a team of healthcare quality professionals
Not sure what to do with all these analytics and data? Melior’s software comes with a team of healthcare quality professionals who will support your efforts, explain next steps, help you increase patient satisfaction and referrals.
Get patient complaint notifications in real-time
Generate, manage, and review patient feedback reports in real-time. Get instant, on-the-spot complaint notifications to resolve issues quickly and increase customer delight, satisfaction, and retention.
Get faster responses with tablets and kiosks
With tablets and electronic kiosks, you can get reviews faster even amid internet disruptions. Once connected, all the data gathered from your tablet and kiosk is added to a centralized location, which you can access from the admin.
Benefit from a team of healthcare quality professionals
Not sure what to do with all these analytics and data? Melior’s software comes with a team of healthcare quality professionals who will support your efforts, explain next steps, help you increase patient satisfaction and referrals.
Let’s meet for a free product demo
Easily schedule a call with one of our account managers by clicking the button below.
Let’s meet for a free product demo
Easily schedule a call with one of our account managers by clicking the button below.
Close the feedback-and-complaint loop
Don’t let patients complain in a vacuum. They will leave and tell others not to come to you. With satisfaction surveys, you can manage feedback and complaints, collaborate with your team, and resolve those complaints.
Track performance across branches
Got several branches? Don’t worry! Set them up in your dashboard and track customer complaints, satisfaction, and recommendations with branch-based cumulative and comparative reports.
Address patients in their language
Create patient surveys in several languages and let patients express themselves in the language and method they choose. Melior, then, analyzes their multilingual feedback into decision-driving data.
Close the feedback-and-complaint loop
Don’t let patients complain in a vacuum. They will leave and tell others not to come to you. With satisfaction surveys, you can manage feedback and complaints, collaborate with your team, and resolve those complaints.
Track performance across branches
Got several branches? Don’t worry! Set them up in your dashboard and track customer complaints, satisfaction, and recommendations with branch-based cumulative and comparative reports.
Address patients in their language
Create patient surveys in several languages and let patients express themselves in the language and method they choose. Melior, then, analyzes their multilingual feedback into decision-driving data.
Create branded patient surveys
Make sure your patients know where the surveys are coming from by adding your unique branding to all your patient satisfaction surveys. Customize your logo, colors, intro and thank you screens, and more.
Integrate with APIs and Webhooks
Easily integrate Melior with your other CRMs, APIs, and webhooks and manage your entire clinic, center, or hospital from a single location.
Create branded patient surveys
Make sure your patients know where the surveys are coming from by adding your unique branding to all your patient satisfaction surveys. Customize your logo, colors, intro and thank you screens, and more.
Integrate with APIs and Webhooks
Easily integrate Melior with your other CRMs, APIs, and webhooks and manage your entire clinic, center, or hospital from a single location.
Melior transforms healthcare management, step-by-step
“Melior has helped MRC make operational improvements using patient satisfaction surveys, which patients can fill in writing or using voice recordings. Melior’s analytics help us see where we stand, where we want to be, set objectives, and make informed decisions for our branches and patients, accordingly.”
Doha Tantawy
Chief Operation Officer, Misr Radiology Center
“Melior has helped MRC make operational improvements using patient satisfaction surveys, which patients can fill in writing or using voice recordings. Melior’s analytics help us see where we stand, where we want to be, set objectives, and make informed decisions for our branches and patients, accordingly.”
Doha Tantawy
Chief Operation Officer, Misr Radiology Center