Full-time
Melior
A software product for feedback and complaint management system. It enables direct communication between patients and healthcare managers.
Position Location:
Office, and field-based.
Position duration:
After completing a successful 3-month probation period, a full employment contract with a very competitive package based on performance will be offered. The contract includes medical and social insurance benefits along with other incentives and ownership benefits.
Duties and Responsibilities:
Sales Strategy & Execution:
- Participate actively in strategy meetings with Melior’s board.
- Translate product strategy into an actionable sales and account management plan.
- Identify and pursue B2B sales opportunities across Africa and the MENA region.
- Build and maintain a structured client database, prioritizing high-value prospects.
- Develop tailored sales kits and proposals for different market segments.
Account Management & Growth:
- Implement a follow-up and retention system to maximize client engagement.
- Develop a customer success framework, improving satisfaction and loyalty.
- Identify cross-sell and up-sell opportunities to drive revenue growth.
Collaboration & Reporting:
- Work closely with the operations team to allocate resources and support execution.
- Monitor sales performance metrics and provide regular reports with actionable insights.
Qualifications & Requirements
Education:
- Bachelor’s degree in Business, Sales, Marketing, or a related field (Master’s degree preferred).
- A background in healthcare/medical industries is a strong advantage.
Experience & Skills:
- Minimum 3 years of experience in B2B sales and account management.
- Demonstrated success in B2B sales, consistently exceeding targets and delivering measurable KPIs.
- Strong negotiation, communication, and client relationship management skills.
- Ability to analyze market trends and adjust sales strategies accordingly.
- Fluent in English and Arabic (spoken and written).